- Challenge: A leading super specialty hospital in Kozhikode sought to expand by acquiring underperforming hospitals in North Kerala.
- Approach: Medallion guided the acquisition and integration processes, focusing on operational alignment, service optimization, and cultural integration, with a team-centric approach to manage the needs of a volatile patient base.
- Outcome: The integrated hospitals improved service quality, streamlined operations, and increased the parent hospital’s market presence, resulting in a 15-20% increase in footfall from new markets.
